A real shame as it is an excellent product. Hence, as I previously advised them I will be responding with my feet, given that I have no real choice. Thw malwarebytes support for premioum is now so bad - they are simply not interested in responding effectively to the problems raised. However I understand that some users say that this does not work either. Apparantly the only way to resolve is a complete uninistal, using the malwarebytes tool to do this and reinstall. I raised a ticket with malwarebytes about this and they said that there was no fix planned. On reading the previous users thread, I also noticed that Malwarebytes had claimed that there was a fix scheduled for this problem - but malwarebytes never came back with a date. So - current situation is that there is no option to to revert to the FREE version of MALWAREBYTES.Ĭonsequently.my long established ability to recomend malwarebytes to other non-technical users has now gone. NB: I use several AV/malware solutions to cover many bases and they are still effective with Real-time stuff. And that is why I dumped AVG/AVAST for the same reason(s). To me it looks as if malwarebytes have recruited the idiots from AVAST/AVG to set policy here. Notwithstanding the GDPR issue with this it is simply a very poor business process. No other option is presented, nor obviously available. The problem is - as the previous user reported is that malwarebytes forces you into a premium trial - that I DO NOT WANT. (NB: I have a ticket raised for this too and they have no fix planned for that either.) (Be advised that I have several of these) I would normally simply have renewed it, but I am having so many other probelms with malwaraebytes, especially a big one forcing a restart 10mins after after an update, that I decided to revert back to FREE. My premioum licence on a machine recently expired. There was a previous user reported this problem, but the issue now appears to be closed, so that I cannot add to it. Endpoint Detection & Response for Servers
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